Refund & Cancellation Policy
Draft — being prepared. This page is not final yet. The wording will be published by InstaFlowers before launch. For any question, please contact us.
Cancelling an order
[To be provided by InstaFlowers — until when an order can be cancelled and how (e.g. before preparation starts).]
Changing an order
[To be provided by InstaFlowers — changing the delivery date, time, address or card message.]
Refunds
[To be provided by InstaFlowers — when a refund is given, how much, to which payment method and how long it takes.]
Quality concerns
[To be provided by InstaFlowers — how and within what time to report a problem (e.g. with a photo).]
Failed or missed deliveries
[To be provided by InstaFlowers — recipient unavailable, incorrect address, re-delivery fees.]
Contact
[To be provided by InstaFlowers — how to request a cancellation or refund.]